*for all orders over $150
Below are some frequently asked questions. If you have a question that isn't answered here please contact us for more information.
Q. How much is the freight charges? A. It’s FREE if your order is over $150, however under that its $5.95+gst for North Island (1-2 days} $7.95+gst to the South Island (1-3 Days) and $8.90+gst for RD.
Q. Can my order be delivered to another address?A. Yes, just fill in the Delivery Address in the Order Form.
Q. Can we pay by direct credit?A. Yes, if you select Bank Payment, we will email you the invoice with our ASB Banking details printed on the Invoice.
Q. Do I have to open an account before I can purchase?A. No not at all, however a Credit account is available for larger companies who wish to pay on a monthly basis.
Q. Do you deliver to P O Boxes?A. Unfortunately no, due to the couriers we use, they do not deliver to P O Boxes. You are welcome to contact to make a special arrangement.
Q. Do you provide tax invoices?A. Yes, a GST tax invoice is supplied with the products when shipped and when paid will be shown on this invoice. If you need a copy simply contact us.
Q. Do you ship orders overseas?A. No, Sorry we only deliver within New Zealand.
Q. Do you take payment by cheque?A. Yes, however we only clear our PO Box once a week, So payment via cheque can be slower.
Q. What are your hours of work?A. Generally 9:00am-5:00pm, Monday to Friday. But off Course you can order online 24/7
Q. What is the difference between Genuine and Compatible?
A. Genuine Inks or Toners are made by the Manufacturer of the Printer, Compatible Inks or Toners are made by a third party company, also known as after-market.
Antonio left the following comment: Great service, thank you!
sally ostick left the following comment: so quick
Stuart Chrisp left the following comment: Great service thanks Rose-ann
Judith Nia Nia left the following comment: Excellent service.
Very fast service. Arrived early yesterday morn. Thanks heaps & have a great weekend. Sent from Ma
charmaine Hammond left the following comment: great chat feature
Vicki left the following comment: Brilliant
David left the following comment: spent half the morning chasing products at double the cost - hope you flourish. Great professional service and prices...
Toner DirectPO Box 301-065AlbanyAuckland 0752
"Returns are not Accepted to the PO Box"
Be sure to obtain an RA Number.
Freephone: 0800 855 966E-Mail: firstname.lastname@example.org